Gretyl's Portal

Heretto Help

Topic Types

Each topic type has a specific structure.

concept topic
Information that helps users understand information about an idea or feature.
task topic
Procedural information that helps users accomplish a goal.
process topic
High-level procedural information that groups task topics.
reference topic
Reference information, typically organized into tables, that users can refer to when completing a task.
FAQ topic
Answers to frequently asked questions asked by users.
troubleshooting topic
Troubleshooting steps that help users find a solution to software issues.
glossary entry topic
Term definitions and terminology information that define terms unfamiliar to new users.