Make Authenticated API Calls
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Obtain your organizationId from your Customer Success Manager (CSM) and your deploymentIdentifier from the Deployments interface. See Obtain Parameter Values for Endpoint URLs.
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Create either a Simple API Key or JWT HS256 Key in Heretto CCMS. See Create an API Key.
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If using JWT, create your JWT. See Create a JWT.
Replace endpoint URL variables with actual values
Apply the authentication method
A successfully authenticated request returns a 200 status code with the requested content. An example of a successful response is:
{
"status": "success",
"data": {...}
}
Common issues:
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401 Error: Verify that your API key or JWT is correct and not expired
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404 Error: Check that your organizationId and deploymentIdentifier are correct
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Empty Response: Ensure you're using the correct endpoint for your deployment type