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Heretto Help

Heretto CCMS Overview

Heretto Component Content Management System (CCMS) is one platform to create, manage, and personalize enterprise knowledge for any audience, on any channel, in any language.

Get Started

Learn how to use Heretto CCMS by completing your first steps, clicking through the Content Library and Content Editor, or by reading content development guidelines. The Get Started section is a great place to begin learning about Heretto CCMS. See Get Started.

Create

Heretto CCMS enables you to create content traditionally and by working with Etto, the Heretto Copilot, a generative Artificial Intelligence (AI) tool built for Heretto CCMS.

In Heretto CCMS, you can create different files and elements that belong to those files. That includes creating maps, topics, glossaries, and content templates. All of them are content components. In this section, you can also learn how to reuse content and apply conditional processing (profiling) to your content to facilitate reuse. See Create.

Manage

Heretto CCMS is designed to manage content and areas closely related to content. Learn how to review and version your content. Take a look at Heretto default reports and scan through admin options. See Manage.

Localize

By default, Heretto CCMS includes the ability to manually create XLIFF, source, and media packages for localization purposes. Heretto also has an integration with XTM Cloud available. See Localize.

Publish

Heretto CCMS offers a wide variety of publishing options. This section focuses on our native PDF Generator that enables you to create beautiful PDF branding with CSS, DITA Open Toolkit (DITA-OT) publishing, as well as webhooks. See Publish.

To learn about deploying content to a third-party endpoint, like a machine or device, see Heretto Deploy API. To learn about deploying content to a help site with Heretto Portal, see Heretto Portal.

Integrations

Heretto CCMS integrates with third-party solutions to expand your content authoring, migration, localization, and publishing capabilities. See Integrations.

FAQs

Our frequently asked questions (FAQs) help understand some aspects of content creation and review, file management and publishing, as well as the DITA standard. See FAQs.

API

The Heretto CCMS API (v2) enables programmatic access to publishing and deployment operations within the CCMS. See API.