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Cross-Reference Approach to Processes

Processes that use cross-references are flexible but may become hard to maintain.

Considerations

Keep in mind the following advantages of process topics that use cross-references:

  • You can add additional information to the process list. For example, you can add note elements or mark process step elements as optional.
  • You can link to the same task topic (procedure) from multiple process topics in a map.
  • Compatible with a variety of publishing engines and publishing scenarios.

Keep in mind the following limitations of process topics that use cross-references:

  • The process topic steps are not generated automatically so you need to add them manually.
  • Cross-referenced content can be hard to maintain. The process topic steps do not update automatically when the number or order of task topics (procedures) changes.
  • Topic hierarchy may not always be reflected, as the task topics (procedures) do not need to be appended under the process topic.

Example

Figure 1. Process Example
cross reference process example