URL redirects, also referred to as URL forwarding, redirect visitors from one Heretto Portal page to another. Redirects are especially useful when restructuring content on your portal. When you update or rearrange content in your sitemap, the URLs pointing to that content change. Heretto Portal manages that change automatically to ensure that users who use the old URL still get to the content.

Portal URLs change when you:

• Update a topic title.

• Update parent element names in a map or sitemap. For example, when you change the name of a section or topichead.

• Move files within a map or sitemap. For example, when you move a map from one sitesection to another.

When a user bookmarks a page and its URL changes, redirects ensure the user is taken from the old URL to the new one even when they click the old link.

Currently, Heretto Portal supports two types of redirects:

Automatic Redirects

Redirects maintained automatically in a deployment by the portal. They are replacing manual redirects.

Important:

Automatic redirects are supported only in the next generation manual deployments (v4) that are being rolled out to customers.

Manual Redirects (Deprecated)

Redirects set up manually for content in a sitemap. Supported in both active sync and manual deployments. Currently being phased out.