URL redirects, also referred to as URL forwarding, redirect visitors from one Heretto Portal page to another. Redirects are especially useful when restructuring content on your portal. When you update or rearrange content in your sitemap, the URLs pointing to that content change. Heretto Portal manages that change automatically to ensure that users who use the old URL still get to the content.

Portal URLs change when you:

• Update a topic title.

• Update parent element names in a map or sitemap. For example, when you change the title of a section or topichead.

• Move files within a map or sitemap. For example, when you move a map from one sitesection to another.

When a user bookmarks a page and its URL changes, redirects ensure the user is taken from the old URL to the new one even when they click the old link.

Currently, Heretto Portal supports two types of redirects:

Automatic Redirects

Redirects maintained automatically within a Heretto Portal environment when content is updated or reorganized.

Important:

Automatic redirects are supported only in manual deployments. They aren't supported in active sync deployments.

Manual Redirects

Redirects set up manually in the config.json file when major changes occur, for example, your domain changes or you move from a current documentation portal to Heretto Portal. They are supported in both active sync and manual deployments.