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Permanent Delete

Permanent Delete

Heretto CCMS enables you to permanently delete files, either on demand or by scheduling the permanent deletion of files.

Important:

This feature may be disabled on your Heretto CCMS instance. If you want to enable this feature, contact your Customer Success Manager.

Warning:

You cannot restore permanently deleted files, their version history, or associated metadata.

Permanently Delete Files

You can permanently remove files from the Content Library.

Warning:

You cannot restore permanently deleted files, their version history, or associated metadata.

  1. In the Content Library:
    OptionDescription
    To permanently delete a single file,right-click the file that you want to permanently delete and click Permanently Delete.
    To permanently delete multiple files,do the following:
    1. Select multiple files by using the corresponding check boxes.
    2. Right-click one of the selected files and click Permanently Delete.
  2. In the Permanently Delete window, acknowledge the warning message by selecting the corresponding check box.
    Permanently Delete window
  3. Warning:

    This action is irreversible. You cannot restore permanently deleted files.

    Click Permanently Delete.

Schedule a File for Permanent Deletion

You can specify for how long a file is retained in the Content Library. The files that reach the end of their retention date are removed from the CCMS and unrecoverable.

Warning:

You cannot restore permanently deleted files, their version history, or associated metadata.

  1. In the Content Library, click the file that you want to permanently delete after a specified date.
  2. In the right-hand pane, in the Retention section, click the Permanent Deletion Date field and select when the file should be permanently deleted.
    Figure 1. Retention Section
    Retention section
    Note:

    The Retention section is present in the Create new window too which enables you to specify when a file should be permanently deleted upon its creation.

On the “Permanent Deletion Date”, the file is permanently deleted.
Warning:

This action is irreversible. You cannot restore permanently deleted files.