Assignments Overview
Heretto CCMS uses assignments to organize workflows. Assignments allocate tasks, such as authoring or reviewing, to specific users.
Assignments enable you to manage content reviews and push content through specific workflows. Users can see assignments assigned to them in the Inbox interface. In the Assignments interface, you can view and filter all assignments.
Heretto CCMS comes with some default assignment workflows. With a Heretto Enterprise subscription, you can design custom assignment workflows.
Custom assignment workflows, included during the implementation phase with a Heretto Enterprise subscription, become a paid service through Professional Services once implementation completes.
Create an Assignment
You can create an assignment to start a workflow for a document change.
Edit an Assignment
Assignment creators can change the assignment details like assignment scope, users responsible for individual workflow steps, and other details.
View Assignments
Filter Assignments
You can use filters to manage the assignments that show in the list. There are some preconfigured Quick Filters that you can use to quickly manage which assignments show. In addition to the preconfigured Quick Filters, you can filter by using the filter drop-down menus.
- In the Content Library navigation pane, click Assignments.
- To filter using the Quick Filters, do any of the following:
- Click Needs my Attention to show work currently assigned to you.
- Click Open to display all open assignments.
- Click Assigned to Me to show all
work assigned to you. Note: Assignments in the Assigned to Me Quick Filter includes all Heretto CCMS assignments that have been assigned to you, included closed assignments.
- Click Assigned by Me to see all work you have assigned to others.
- Click All Assignments to show all assignments in Heretto CCMS.
- To filter using the pre-configured filters, do any of the following:
- Click Status and select an option to filter based on the status of the assignment.
- Click Active Step and select and option to filter based on the stage in the workflow.
- Click Type and select an option to filter based on the type of assignment.
- Click Assignee and select a user to filter based on the user the assignment is.
- Click Issuer and select a user to filter based on the creator of the assignment.
- Click Active User and select a user to filter based on the active user.