About the Technical Content Development Guide
Learn the standards Heretto applies when developing technical content.
With many writers contributing to the content library at Heretto, it's important to have a well-defined content development guide. Having a unique content development guide promotes consistency and reduces questions about style, structure, and process.
As the makers of a DITA Component Content Management System (CCMS), we are especially aware of the benefits that structured authoring provides. We also understand that moving to a structured authoring environment requires a huge shift in processes and strategies. Not only that, but the DITA specification includes hundreds of elements and attributes that are available to use in topics and maps. Having a content development guide is not only critical to creating consistent documentation but also to the effective use of DITA and Heretto CCMS features.
We've made our Technical Content Development Guide public in order to provide our customers, and DITA users in general, with examples of considerations for use in their own content development guides. The guidelines in this guide were made with our content needs in mind. We hope our guide can help you create a content development guide that fits your organization's needs.