Context-sensitive Help Implementation Guidelines
Context-sensitive help comes in different forms so they may be developed and implemented in various ways.
You can implement context-sensitive help into applications in different ways, for example by:
- Publishing it as an online asset that is linked to in an application
- Integrating it with an application interface
- Embedding it into a desktop application or web application
Keep the following general guidelines in mind when implementing a context-sensitive help:
Determine how the users access the help content in the application or on the website.
Assign meaningful unique IDs to the elements that you want to map into the application or website.
For example, Section_ProjectManagement, Procedure_SavingYourProject, or ChangePasswordScreen_LoginField
If you want to map a topic into multiple places in an application or multiple applications, you can add several unique resource ID elements to the topic.
The IDs remain assigned to the topics and topic elements even if you change their contents.