Context-sensitive Help Types

Context-sensitive help enables you to directly access relevant content through websites or applications. The help content that you access gives you specific information about a particular application feature or even an interface element.

Context-sensitive Help Linking to Related Content

Applications may provide related content in another window, tab, or pane.

Figure 1. Microsoft® Word Context-sensitive Help.

Clicking Help opens the Help pane where you can browse through related help articles.

MS word help example

Embedded Context-sensitive Help Implementations

Applications may provide embedded content that directs you to the relevant documentation section.

Figure 2. Amazon Context-sensitive Help.

If you're placing an order through Amazon.com and you click the Help link from your Shopping Cart, it directs you to the relevant help content.

An example of a context-sensitive help by Amazon