Develop Reusable Elements and Variables

Develop reusable topic elements and variables in dedicated warehouse topics.

Tip: To reuse content, create topics that are generic enough to fit different contexts and specific enough to be informative in each of these contexts.

If needed, you can profile elements in topics to make the topics relevant in multiple contexts. For more information, see Conditional Processing Overview.

  1. In the Content Library, create a folder for the warehouse topics.
  2. Create relevant element and variable warehouse topics.
    Warehouse topics enable you to store reusable content in a single source.
  3. Develop reusable content in the warehouse topics.
    Note: Reusable content should be generic enough to fit different contexts and specific enough to be helpful in each of these contexts.

    If needed, you can profile reusable content to make the content relevant in multiple contexts. For more information, see Conditional Processing Overview.

  4. Create a shared map.
    Shared maps include warehouse topics with reusable content.
  5. Add warehouse topics to the shared map.
    The shared map enables you to keep the warehouse topics in a central location.
  6. Include the reusable content in the deliverable maps by doing the following:
    1. Add the shared map to the deliverable map.
    2. On the shared map mapref element, set the processing-role attribute to resource-only.
    Tip: We can configure your shared map to be included in every new map that you create in Heretto CCMS by updating your map templates. For more information, contact you Customer Success Manager.
  7. Reuse content in different assets by doing any of the following:
    • Reuse topic elements.
    • Reuse variables.